Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What payment methods are supported?
We accept various payment methods including T/T (Bank Transfer), Western Union, and PayPal for your convenience.
What is the typical delivery timeframe?
We maintain a significant inventory. Orders can typically be shipped within 1 week if the items are in stock.
Which shipping carriers do you use?
Orders are dispatched globally via leading express couriers such as DHL, UPS, FEDEX, and TNT.
Do you offer product samples?
Yes, we provide free samples for evaluation. Customers are only responsible for the associated freight costs.
What is the warranty period for your orthopedic products?
We provide a comprehensive 5-year warranty for our orthopedic products to ensure long-term reliability.