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Frequently Asked Questions
What are your terms of trade?
We support multiple trade terms including EXW, FOB, CFR, CIF, DDU, and DDP to meet global customer needs.
What are your standard terms of payment?
Our standard policy is 100% advance payment before delivery via T/T or L/C.
What is the typical delivery time?
Normal delivery time is approximately 7 days. Specific timelines depend on the specific items and total order quantity.
How is the equipment packed for shipping?
We use specialized polyfoam and sturdy wooden cases for the desiccant rotors and equipment to ensure maximum safety during transit.
Do you offer customized production?
Yes, we generally provide customized services based on specific client requirements and technical samples.
What is the sample policy?
We can supply samples if parts are in stock; however, customers are responsible for the sample cost and courier charges.
Sanva Medical
