Frequently Asked Questions
❓ Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturer specializing in orthopedic medical instruments.
❓ Q2: What are your accepted payment methods?
A: We accept multiple payment methods including T/T, Western Union, and PayPal for your convenience.
❓ Q3: What is the typical delivery time for orders?
A: We maintain a significant inventory. If items are in stock, orders can be shipped within 1 week.
❓ Q4: Which shipping methods do you use?
A: Orders are generally shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
❓ Q5: Do you offer product samples?
A: Yes, we provide samples. In many cases, we offer free samples where the customer only covers the freight cost.
❓ Q6: What kind of warranty do you provide?
A: We stand by our quality and offer a 5-year warranty on our products.
Sanva Medical
