Frequently Asked Questions
Are you a manufacturer?
We are a manufacturer and also a trader, with our own dedicated factory facilities.
Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Usually, standard samples are ready within 3 days and customized samples around 5-7 days.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. We can also arrange shipment by sea or air according to your needs.
What is the lead time for production?
The lead time depends on the order quantity. Normally, samples take 5-7 days, while mass production takes 15-25 days for orders exceeding 1000pcs.
Can you handle OEM or ODM projects?
Yes, please provide product pictures, size, material, weight, quantity, and logo design. It is preferred if we can receive a physical sample. We can also customize the packaging as per your request.